OPAC
IPB University E-Library
Online Catalog
Detail koleksi
Customer care excellence
Pengarang
Cook, Sarah
Jenis bahan
Monograf
Edisi
5th ed.
Penerbitan
London 2008
Deskripsi fisik
vii, 280 hlm. ; 25 cm.
Bahasa
Inggris
ISBN
9780749450663
Subjek
Marketing--Service to customer
Abstrak
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Catatan
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Akses online
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