OPAC
IPB University E-Library
Online Catalog
Detail koleksi
Etika customer service
Pengarang
Kasmir
Jenis bahan
Monograf
Edisi
Ed. 1, cet. 2
Penerbitan
Jakarta 2006
Deskripsi fisik
xiii, 203 hlm. ; 21 cm.
Bahasa
Indonesia
ISBN
9793654279
Subjek
Business Management--Costumer Service
Abstrak
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Catatan
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Akses online
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