OPAC
IPB University E-Library
Online Catalog
Detail koleksi
Service management
Pengarang
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Jenis bahan
Monograf
Edisi
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Penerbitan
Yogyakarta 2008
Deskripsi fisik
xii, 234 hlm. ; 28 cm.
Bahasa
Indonesia
ISBN
9789792905090
Subjek
Management--Customer service
Abstrak
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Catatan
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Akses online
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