OPAC

IPB University E-Library

Online Catalog
The Customer Service Solution : Managing Emotions, Trust, and Control to Win Yoour Customer's Business / Sriram Dasu, Richard B. Chase

Detail koleksi

The Customer Service Solution : Managing Emotions, Trust, and Control to Win Yoour Customer's Business / Sriram Dasu, Richard B. Chase

Pengarang
Dasu, Sriram Chase, Richard B.
Jenis bahan
Monograf
Edisi
-
Penerbitan
New York McGraw Hill Education 2013
Deskripsi fisik
xvi, 224 hlm. ilustrasi 24 cm.
Bahasa
Inggris
ISBN
978-0-07-180993-1
Subjek
Customer Satisfaction
Abstrak
-
Catatan
-
Akses online
-
Eksemplar Konten digital
No Barcode No. Panggil Akses Lokasi Ketersediaan
No Nama File Nama File Format Flash Format File Aksi

Karya terkait

Lihat selengkapnya